Service Level

Service Response Time

               5*9 NBD Service
               24*7 Service
   
               Support and Maintenance Service: After user’s IT devices expired the warranty period, our professional IT service team will keep providing support service with maintenance contract. The services includes preventative maintenance, active service, passive service, software and hardware technique support, troubleshooting, component replacement. Our team are also available for customized customer support service.
          Devices supported by IT Service and maintenance service: UNIX, LINUX, VMWare and Windows server, PC Server, storage device, network device, etc.